Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously. This document clearly explains how jago168 collects, uses and protects your personal data.
We understand how valuable your personal information is. Here is how jago168 ensures your data remains in safe hands at all times.
All data transmitted between your device and jago168 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
Only authorized personnel may access members' personal data, and only for specified purposes. Every access is recorded and regularly audited by our internal security team.
Your personal data is stored on servers protected by multiple layers of security — including firewalls, intrusion detection systems, and regular backups to ensure no data is lost.
Jago168 has never and will never sell members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our business commodity.
The jago168 Privacy Policy is designed and updated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
You have full rights over your personal data — including the right to access, correct, delete, and restrict the processing of your data. Such requests will be processed within 14 working days.
Jago168 ("we", "Platform", or "company") respects the privacy of every individual using our services. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal data when you use the jago168 website and platform.
This document applies to all website visitors, registered members, and any individual who interacts with the jago168 platform through any channel — including our website, mobile app, and customer support services.
By accessing or using the jago168 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform.
Important Note: This Privacy Policy should be read together with Terms and Conditions jago168 which forms part of the overall agreement between you and our platform.
Jago168 collects your personal data through several means — either directly when you register or interact with the platform, or automatically through standard tracking technologies.
Data you provide directly:
Data collected automatically:
KYC & Identity Verification: KYC documents you submit — such as copies of your identification card — are stored in an encrypted, protected system and accessed only by authorized compliance staff. These documents are not disclosed to any external party unless required by law.
Below is a summary of the types of data we collect and the purposes for which they are used:
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity information | Account registration & KYC verification | Legal compliance |
| Financial information | Deposit & withdrawal processing | Contract performance |
| Platform activity data | Security & fraud prevention | Legitimate interest |
| Device technical data | User experience improvement | Legitimate interest |
| Communication data | Customer support & notifications | Contract performance |
Jago168 uses collected personal data solely for lawful and stated purposes. We do not process your data beyond what is necessary for those purposes.
Marketing Preferences: You may withdraw your consent to receive marketing communications at any time by contacting our customer support team. Withdrawing this consent will not affect the validity of any data processing carried out prior to withdrawal.
Jago168 does not sell, rent, or trade your personal data to third parties. However, in certain limited situations, we may need to share your data with the following parties:
In all cases of data sharing described above, jago168 ensures that recipients adhere to data protection standards equivalent to or exceeding those we apply ourselves.
The security of your personal data is among jago168's highest priorities. We implement comprehensive technical and organisational measures to protect your data from unauthorised access, loss, alteration or disclosure.
Technical security measures we practise:
Data retention period: jago168 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law. Once data is no longer needed, it will be securely deleted or anonymised.
Specific Retention Periods: Financial transaction records are retained for a minimum of 7 years in accordance with anti-money laundering legal requirements. Active account data is retained for the duration of the active account and up to 5 years after account closure.
Jago168 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and maintain the security of your session.
Types of cookies we use:
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect platform functionality and your ability to log in or complete transactions.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards, you have certain rights regarding your personal data that jago168 is committed to upholding.
Request a copy of your personal data we hold at any time.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your personal data, subject to our legal obligations.
Request restriction of your data processing in certain circumstances.
Receive your data in a machine-readable format for portability.
Object to the processing of your data for direct marketing purposes at any time.
Response Time: jago168 will process all privacy rights requests within 14 working days from the date the request is received. For complex cases, this period may be extended by up to 30 days with prior notice to you.
The jago168 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect, store, or process personal data of individuals under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the associated account will be terminated.
If you believe a child has registered or is using our platform, please contact the jago168 customer support team immediately so that appropriate action can be taken.
Jago168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. The latest version of the Privacy Policy will always be available on our website with a clear update date.
When we make material changes to this policy, we will notify you through:
Continued use of the jago168 platform following any amendments to this Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how jago168 handles your personal data, our team is ready to assist.
You can reach the jago168 customer support team via:
For requests specifically related to your privacy rights — such as data access, correction, or deletion — please clearly state the type of request and include the required identity verification information so we can process your request securely and accurately.
Data Protection Responsibilities: The jago168 compliance team is responsible for ensuring all data handling practices comply with this Privacy Policy and applicable law. Unresolved complaints may be referred to the Malaysian Personal Data Protection Department.